Things we’re frequently asked by our plumbing customers

Where’s this leak coming from?

You’ve noticed that water is leaking but you can’t work out where it’s coming from, you begin to panic.   Sometimes there’s water stains on the ceiling or walls.  It can be really difficult to work out where the water is coming from and trying to locate it yourself can have a detrimental effect.  Leaking water can travel pretty far from the source before you notice it.

It’s always best to call a professional plumber to identify the source of the leak and perform a repair, better to be safe than sorry!


Hard and soft water, what’s the difference?

Hard water occurs when water contains a level of minerals that is too high, whilst soft water contains a level of minerals that is too low.  Whether you have hard or soft water is determined by the area you live in and the rock composition underground.  You will see mineral scale on your taps and shower head if you have hard water.  Soft water can help protect your pipes as it helps keep them free of limescale build up.


Is it possible there’s a broken pipe?

If you’ve noticed puddles, a higher water bill or the sound of trickling water when all of your appliances are switched off, then chances are, there’s a leak somewhere.  It’s best to call in a plumber to inspect ASAP, to prevent further damage and an ever increasing water bill!


Why has my house got low water pressure?

Low pressure is frustrating.  Who wants to get a shower under a trickling showerhead?  It can be caused by a number of things, such as blockages, leaks, deposit build ups or hidden issues.   Ask your neighbours if they have the same issue, you need to know if it’s the area you’re in or whether it’s just your home and then seek assistance from a professional plumber.  They will be able to help you to locate the issue and get your water pressure back to normal.


How long will my hot water heater last?

 The longevity of a hot water heater is largely down to make, model and maintenance.  The average heater will last around fifteen years if maintained correctly.  It’s essential to flush your hot water heater tank each year to increase its efficiency and life span by reducing sediments and build up.


Why not find out a bit more about the services we have to offer or if you’d like to join our team, we’d love to hear from you!

As always, if you need a fast and quality response to your reactive repairs, get in touch today. We have our helpline open 24/7 so we’re always available when you need us.

National Maintenance
National Maintenance

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